Help with a Solar Bill Check result.

Before you contact us

• Check that the three entered totals match the same electricity bill.
• Use grid import, solar export, and the bill total—not total inverter generation.
• Turn on the inverter-warning option only if you saw a warning or zero-generation period.
• Start another check if you entered the wrong property or bill.

Full report purchase

The full report is a one-time A$4.99 purchase for one set of confirmed figures. It is not a subscription and does not renew. Apple shows the final local price before purchase. To reopen a report, choose Saved reports on the home screen. If delivery is interrupted, open the original report and tap Restore interrupted purchase. Do not pay again for the same report. Completed consumable purchases cannot be restored to another device or after deleting the app. If an older beta purchase cannot be recovered, contact support; keep the app installed.

Refunds and billing

Apple processes all in-app purchases. For billing history or a refund request, use Apple’s Report a Problem service. Solar Bill Check cannot view or change your Apple Account payment method.

Contact

Email jayfan1213@gmail.com. Include your iPhone model, iOS version, and what happened. Do not attach electricity bills or include account numbers, passwords, payment-card details, or other sensitive information.

Urgent safety

Do not email Solar Bill Check for fire, smoke, burning smell, arcing, electric shock, exposed cable, water entering electrical equipment, or battery swelling. Keep away from the equipment and seek emergency or licensed professional help.